Privacy Policy

Who is Cancer Care Ontario?
Cancer Care Ontario is an operational service agency of the Ontario Ministry of Health and Long-Term Care.  We are a planning and research organization that advises the Ontario government on all aspects of provincial cancer care, provides planning information to health care providers and decision-makers, and motivates better cancer system performance.

What does Cancer Care Ontario do?
The focus of Cancer Care Ontario is on planning and purchasing to meet the demand for cancer services, and reporting on quality and performance in the cancer system.  We also directly manage several provincial cancer programs, and a multifaceted program in cancer research.

Cancer Care Ontario's activities include:

  • Recommending to Government what needs to be put in place so that Ontario's cancer system will be better able to accommodate the increasing demand for cancer services; 
  • Managing performance contracts with 11 hospitals across the province, linking their funding for cancer services to quality of care;
  • Planning and overseeing the development of expanded and new cancer centres across the province;
  • Arranging the purchase of highly specialized and expensive radiation equipment for cancer centres across the province;
  • Monitoring cancer system quality, and reporting through the Cancer System Quality Index, an on-line tool that tracks Ontario's progress against cancer in five key areas, and points out where improvements can have the greatest impact;
  • Reporting on wait times for radiation therapy and chemotherapy across the province; 
  • Reporting on cancer causes, occurrence and prevention;
  • Managing provincial programs including:
    • the Ontario Breast Screening Program, 
    • the Ontario Cervical Screening Program,
    • the Ontario Cancer Registry, and
    • the New Drug Funding Program;
  • Conducting cancer research related to:
    • the causes and occurrence of cancer (epidemiology),
    • prevention and screening,
    • cancer genetics,
    • health services (the organization, delivery and funding of cancer care), and cancer treatments (clinical research).

Where does CCO get personal health information?
Cancer Care Ontario is not identified as a health information custodian under Ontario’s Personal Health Information Protection Act, 2004 (PHIPA), because it is not a primary data collector.  However, PHIPA authorizes Cancer Care Ontario to collect and use personal health information to carry out its role in planning and managing the cancer system.

The personal health information provided to CCO comes from health information custodians who are directly involved in the care and treatment of patients -- for example, hospitals, cancer screening programs and physicians -- and from organizations such as the Canadian Institute for Health Information and Statistics Canada.

What type of personal health information does CCO collect?
The personal health information collected by CCO may include name, date of birth, health insurance number, information about the cancer and related illnesses, and information about hospitalizations and procedures performed while in hospital.  Information collected for research registries, may also include, with the consent of the individual participant, blood or tissue samples and information about family members.

How does CCO use personal health information?
CCO uses the information to help plan, fund and report on performance of the cancer system.  For example, data are used to:

  • calculate survival rates,
  • report wait times for radiation and chemotherapy,
  • report on the quality of cancer services in Ontario,
  • point out where actions can be taken to improve care,
  • reimburse hospitals for specific cancer drugs,
  • estimate cancer incidence and demand / need for services,
  • manage the Ontario Breast Screening Program,
  • advise the Ministry of Health and Long-Term Care on cancer issues, and
  • support research by CCO behavioural scientists and research associates.

To whom does CCO disclose personal health information?
Personal health information is disclosed by CCO, as authorized by law, to organizations such as the Institute of Clinical and Evaluative Sciences, and to researchers who comply with research requirements set out in PHIPA.

Any personal health information that isdisclosed must comply with CCO’s data disclosure policies.

How can I get access to my information?
Generally, persons requesting access to their health information will be directed to those who originally collected the information -- health information custodians who are directly involved in the care and treatment of patients (e.g., your doctor or other health care provider).  This is consistent with PHIPA, under which CCO is not required to give patients access to its records.  Exceptions may be made, for example, where an individual is researching their family’s cancer history. Please contact the Office of the Chief Privacy Officer for more information.

Review of CCO’s information practices
Cancer Care Ontario’s information practices must be reviewed and approved every three years by Ontario’s Information and Privacy Commissioner.

More information
More information about Cancer Care Ontario, our programs, the measures we take to safeguard information, and our privacy protection practices, is available on the Cancer Care Ontario Web site www.cancercare.on.ca or by contacting the Office of the Chief Privacy Officer.

Any individual may submit a concern or complaint about Cancer Care Ontario's information practices to the Information and Privacy Commissioner of Ontario by contacting:

Office of the Information and Privacy Commissioner/Ontario
2 Bloor Street East, Suite 1400
Toronto, ON  M4W1A8
Telephone: 416.326.3333 or 1.800.387.0073
TDD/TTY: 416.325.7539
FAX:  416.325.9125
www.ipc.on.ca